On December 18, Avaya officially closed its takeover of Nortel's enterprise business, and earlier this week, the company shared the "integrated product roadmap" that it would follow. Also, the firm said that going forward; both VARs from Avaya and Nortel would be effectively utilized.

US-based Avaya, a leading telecommunications company, has acquired Agile Software NZ Ltd., the developer of the Avaya Contact Center Express solution.

With this agreement, the Avaya gains full ownership of Avaya Contact Center Express, which will help enable the company and its partners to speedup their growth in the mid-market space.