One third of broadband users are yet facing postponements when trying to switch their broadband services, even though regulation has been introduced to make it easier.

Research conducted by moneysupermarket. com established that one in three customers, who switched broadband provider the previous year had to wait for their MAC or Migration Authorization Code, the code that is required by your new service provider to make sure your broadband service can be faultlessly transmitted through.

Telecoms supervisory body, Ofcom introduced regulations in the year 2007, stating that broadband companies ought to issue consumers with a MAC within a span of five days of a request. Then it will be taken as valid for 30 days.

However moneysupermarket. com states that 4% of respondents to its review surrendered on switching broadband suppliers, because of MAC troubles.

Mike Wilson, Broadband Manager at moneysupermarket. com states that Ofcom regulations regarding MAC codes have been in place for a moment, but postponements and complications evidently continue to be a huge problem for those who desire to change supplier.

Moneysupermarket. com informs that internet users can save almost £143 every year by changing their broadband service to better one. The review also exposes that 82% of broadband users have not switched provider in the past 12 months. This means a lot of them may not be getting the worth that they are paying for.