Virgin Blue has blamed its producer of information and technology for making the airline’s booking system go haywire on last Sunday. 

Navitaire is the company which runs the booking system of the airline and as there was no back-up method taken by the firm every thing went haywire after it failed as per the statement made by Andrew David, group executive of Virgin Blue to reporters in Brisbane on Monday. 

Mr. David had been found saying that fifty thousand passengers as well as four hundred flights got affect by the incident. 

He further stated that within Tuesday morning nearly all the backlogs will be taken care of. The airline offered stranded passengers with free accommodation, traveling to airports (to and fro), re booking on Virgin or any other airline and a free flight ticket that can be used in the coming twelve months. 

Mr. David went on to say that they felt pleased to convey that they had spend a very productive day and no longer the throng of people could be seen in Brisbane and Melbourne. Even in Sydney they didn’t have to deal with the queue for a long time. 

He also added saying that the company will consider taking action against Navitaire. 

According to the service agreement between Virgin Blue and Navitaire the firm has to provide remedy within a short time if any critical situation arises in any mission. 

Passengers of Virgin Blue have been informed that they will be facing flight delay for a third day in a row. 

On Sunday with Virgin Blue’s check-in system crashed totally due to a glitch in computer and made thousands of passengers stranded. 

A total number of seventeen flights of Virgin Blue scheduled for Monday had to be cancelled as the firm was busy taking care of a huge backlog.